Customer Care

We're here to help with orders, downloads, payments and anything else.

Contact

• E-mail: mystudymatedusolutions@gmail.com
• Address: My StudyMate Edusolutions, Jaipur, Rajasthan, India
• Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
• Response time: within 24–48 hours

Quick help

I paid but didn't get my e-book.
Check Spam/Promotions in your e-mail. You can also log in and download it anytime from My Account › Orders.

Money was deducted but the order shows failed.
Wait 15 minutes — payments are confirmed automatically. If it still shows failed, e-mail us your payment ID (from your bank/UPI app).

I forgot my password.
Use Forgot password to reset it with an OTP.

Can I get a GST invoice / bulk licence for my school or coaching?
Yes — write to us with your requirements.